Welcome to American Capital Insurance. Our insurance agency was founded in February of 1994 by owner Jaime Hernandez, who while purchasing insurance himself notice that insurance was a very noble business. When Jaime was investigating more about insurance he noticed that the Hispanic community was a segment of the population that was underserved and neglected which led him to enter the insurance business to provide this important protection, educating our customers and make a difference in the Hispanic community. With over 22 years of experience in the insurance industry we understand our community and our customers. We know that people like to do business with people that care about them and this can only be possible by building relationships. That is why one of our goals is to build relationships with our customers, to find out what is important to them and then offer the protection with professionalism and quality customer service provided from the first moment we meet our customers either by phone or in person. Our goal is to assist you in all your insurance needs. We will help you manage and plan for the coverage you need. As professionals, we will assess your needs and offer you a variety of insurance product to choose from. Service, whether it is in response of insurance claim or questions, is the most important value we offer you. We are an organization dedicated to our customers. We seek out the best companies that offer the appropriate coverages at a fair price. WHY CHOOSE AN INDPENDANT INSURANCE AGENT: Discover the benefits of a professional insurance agent! Some people think it doesn’t really matter where they buy their insurance. But this misconception could be costing them money, service and protection. Buying insurance isn’t like buying bread or milk. Insurance is an important safety net for your family, your home, your car or your business. Don’t treat the purchase lightly! There is a difference in where you buy your protection. Many people don’t realize there are three sources for insurance: Captive Agents, who can sell you the insurance of only one company. Telephone Representatives, who can offer you the insurance of one company, and only on the telephone. Independent Insurance Agents, who represent an average of eight insurance companies, and research with these firms to find you the best combination of price, coverage and service. Our agency is committed to providing you with superior service. We know that you have many options for insurance providers. That’s why we focus on EARNING your business by regularly reviewing your coverage and helping you receive the best value for your insurance dollar, all while providing the best customer service in the business. Your American Capital Insurance Agent We are licensed professionals with strong customer and community ties. We will give you excellent service and competitive prices because as your agent we can access the insurance coverages from more than one company. Unlike other agents we are not beholden to any one company; thus, you don’t need to change agencies as your insurance service needs change. We being the professional insurance agent can help you in following. Assists you when you have a claim. Is your consultant, working with you as you determine your needs. Offers you a choice of insurance plans and programs. Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service. Offers one-stop shopping for a full range of product — home, renters, auto, business, life and health. Can periodically review your coverage to keep up with your changing insurance needs. Treats you like a person, not just another number. Customer satisfaction is the key to an independent agent’s livelihood. So, serving you is your independent agent’s most-important concern. AMERICAN CAPITAL INSURANCE IS YOUR … Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy. As A Trusted Choice Agency, We Are Dedicated To You And Are Committed To Treating You As A Person, Not A Policy.
